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Terms and Conditions That Govern Your g63vip Account

These Terms and Conditions set out the rules that apply every time you access g63vip, place a bet, or move funds through GCash, Maya, or InstaPay.

Account eligibility rulesGCash, Maya & InstaPay wallet termsBet settlement and withdrawal conditionsAccount suspension and closure rightsDispute and complaint process
g63vip Terms and Conditions That Govern Your g63vip Account
ACCOUNT INTEGRITY

How We Uphold These Terms on Your Account

Our commitment to these Terms and Conditions is reflected in how we operate your account day to day — from how wallet data is handled to how disputes are resolved. Players in Caloocan and across the Philippines can verify the same account-level protections apply regardless of which game section they use.

Wallet Data Handling

Transaction records for GCash, Maya, and InstaPay deposits and withdrawals are stored securely and used only for settlement, verification, and dispute resolution purposes — never shared commercially.

Account Security Practices

Your account is protected by OTP verification on login and on withdrawal requests. If you suspect unauthorised access, contact live chat immediately so we can freeze the account before any funds move.

Bet Settlement Standards

All sports bets — including PBA, NBA and UAAP basketball markets — are settled according to official results from the relevant governing body. Disputed settlements are reviewed against the original data feed.

Term Change Notification

When we update these Terms and Conditions, a notice appears on your account dashboard at next login. You can request a copy of the previous version within 30 days of any change by contacting support.

TERMS CONTACT

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or you need to raise a dispute about a transaction or bet settlement, our support team is the right starting point. Reaching out early keeps resolution faster — most account and wallet queries are resolved within a single conversation.

Live Chat Open the chat widget inside your account dashboard for direct access to our support team. This is the fastest channel for transaction disputes and wallet questions involving GCash, Maya, or InstaPay.
Email Support Send a written query to our support address if your concern requires documentation — for example, a screenshot of a failed InstaPay transfer or a disputed bet settlement on a Mobile Legends esports market.
Account Help Page The Help section inside your account covers the most common terms-related questions: withdrawal holds, account verification steps, and how disputed rounds are reviewed before a final decision is issued.

Your Questions About These Terms, Answered

The questions below cover what account holders ask most often about how these Terms and Conditions apply to their g63vip account, their wallet transactions, and their rights when something goes wrong.

They apply to every account holder who accesses g63vip where local law permits. Eligibility depends on your jurisdiction, and you confirm compliance with local law when you open an account.

We aim to notify you before material changes take effect. A notice appears in your account dashboard at next login, giving you the chance to review the updated terms before continuing to use the platform.

The timestamp and amount recorded on our platform at the moment of transfer are the reference point. Submit a dispute via live chat with your e-wallet reference number and our team reviews the records directly.

These terms apply across the entire platform — sports betting markets like PBA basketball, live casino tables including baccarat and Dragon Tiger, slots, and card games like Tongits and Pusoy Dos.

We will notify you of a suspension and the reason behind it. You may contact support to request a review. Any settled funds already in your account wallet remain accessible subject to verification completion.

The current version is always available on this page. If you need a dated copy for records — for example, the version active when you opened your account — contact support via email and we will provide it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.